Wednesday, February 18, 2009

Security Update (17 Feb 2009)

Dear All,

By end of this month (February) our security scheme will be 3 months old. Here's a quick summary of what we've managed to achieve in the short 3 months:

  • Applied for and obtained approval from MBPJ for the security scheme which includes private security, closure of road 33 and back lanes, setting up 2 guard houses/posts, etc.
  • Managed to recruit a total of 540 residents’ homes to our scheme out of a total of 690 occupied homes.
  • Hired Homeguards to provide the 24/7 security for our zone, Zone B.
  • Set up 2 guard posts with total of 12 guards to date (4 guards x 3 shifts + 1 manager) with 1 cabin guard house along road 35.
  • Grilled up and secured road 33, back lane between road 31 and 29, and also the lane that leads to road 32 from the LDP.
  • Managed to reduce considerably incidents of car jacking, snatch thieves, house break-ins and robberies.

What we are planning to do next:

  • Build permanent guard houses at road 35 and 31.
  • Awaiting TNB to approve our application to have permanent electricity for the 2 guard houses.
  • Set up boom gate for both the entrances.
  • Evaluate cost of installing CCTV.
  • Further training of the guards by Homeguards so that they are more attentive.
  • Stop the KDU students from using our zone for parking their cars.

Major complaints by the residents:

  • Guards are not stopping ALL the vehicles without stickers.
  • Guards were seen sleeping.
  • Guards were not paying attention to vehicles going in and out, seen just chit chatting, on the mobile, sms, etc.
  • Some residents not happy that we have grilled up the road 33 and not allowing any access through it.

We have noted all your complaints and have brought it up with the management of Homeguards who have assured us that they will continue to train and monitor the performance of their guards. They asked for 1 month grace to get their guards up to speed with our expectations. We have agreed and will work closely with them and monitor their status/improvements.

On stopping of every car without stickers, realistically that would be rather difficult to execute all the time as there are more than 100 homes (x 2-3 cars per household) that still refuse to join our scheme and hence do not have car stickers. In addition, there are also many regular visitors who have not bought car stickers. If the guards do stop all the vehicles, it will most definitely result in a traffic jam as our roads are not made for such tight security checks. I've seen impatient residents trying to overtake stopped cars, even with oncoming cars. Accidents could happen and I've seen tempers flare. However, having said that, there is still much room for further improvements. Some of the guards have become complacent and not bothered to check often enough but just random checks. All these need to be improved on and rest assured that our committee is committed to seeing them improve on their deliverables.

We are now entering the 2nd quarter and time to continue the payments for this worthy endeavor. We hope you will continue to support this cause and not slack off. For this security scheme to succeed long term, we need your long term commitment.

Here are some payment options:

(1) Payment for 3 months (Mar/Apr/May) at RM150.00 total payable to either "Homeguard Assist" or " Sri Lara Joint Security Services Sdn Bhd" or "DJROA".

(2) Payment for 6 months (Mar to Aug) at RM300.00 total payable only to "DJROA"

(3) Payment for 9 months (Mar to Nov) at RM450.00 total payable only to "DJROA"

Our preference is for you to make checks payable as per the above with your name and house address written at the back of the check to ensure that we know who it is from. Please put the check in an envelope and pass it over to any of the guards at the guard posts or drop it into my mail box (143, Jalan SS22/27).

If you want the guards to come to your house to collect your check, please call 016 284 8798 and ask the supervisor to collect from you to pass it to me.

Do not pass any cash to the guards. We will not be responsible for missing cash.

For the first year, we will need to raise as much funds as possible so there will not be any discount even if you pay for the full year. However, for our 2nd year of operations, we will certainly consider bulk discount if we have sufficient revolving funds in the bank. I look forward to your continued support.

Thank you.