Friday, December 19, 2008

Secutiry Update as of Dec 19

As of today we have 495 residents who have paid up out of 690 occupied houses. When we did our earlier rounds campaigning, 593 or 86% said they support this idea. So right now residents who have paid up is at 72%. I hope that you can help us by talking to your neighbors who have not signed up (with no green gate tag) and encourage them to join. I also hope the 100+ residents that said they will support our security scheme will come forward voluntarily and sign up. This is for the good of the whole community. As much as I hope that we can get full support from all but unfortunately there will be a number of residents living among us that will not support this scheme even though it is benefiting them.

One of the services that Homeguards provides to us paying residents is Tiger Eye, where the guards will keep an eye out on your house when you are away e.g. for your holidays. The guards when they patrol the neighborhood will stop by your house take a look to make sure all is in order (no gate/doors/windows ajar or signs of intrusion) and drop in a note in your mail box to show what day and time they were at your house. So if you are going to be away for a few days and want this service, then call Homeguards call center (03 3373 3994) and inform them what are the days that you will be away.

In my last e-circular there was an error in a phone number as pointed out by a number of residents (thank you!). The correct emergency numbers for you to key into your mobiles and have ready next to your house or office phones are:

First number to call - 03 3373 3994 (Homeguards HOTLINE NBR)
Second number to call - 0162848798 (DD LINE FOR DJROA ZONE 3)
Third number to call - 0163373994 (DD LINE AT CALL CENTRE)


I've been asked to inform all residents (and their maids) who walks their pet dogs to please bring along a plastic bag and pick up your dog's poo so as not to stink up our neighborhood. I trust everyone don't like to step on shit. So please be considerate and do the right thing.

The guards have been instructed to stop all motorbikes, lorries and vans at the 2 guard posts. As for the cars they are doing it randomly at the moment. We have distributed the car stickers and more are coming back to purchase additional. Once more residents have the stickers up, it will be easier for the guards to just pay attention to the cars without stickers. Also, there are quite a large number of residents who have not/will not sign up to our scheme. They will not get stickers nor gate tag.

As of today, we have started implementing the Visitor's Pass where visitors have to display the A4 size laminated pass on their car dash board, motorcyclist given pass that they will wear around their neck, and guards will also take down their particulars including house they are visiting. This is for tighter control and warns the visitors that they are being monitored while in our zone. We'll try that out and see how that works. Problem is our entrance roads are very narrow and will cause congestion if all the cars are stopped, unlike neighborhoods that have been designed for gated security with wider roads and places to stop. Walk in individuals seems lesser of a threat at the moment but we will monitor the situation to see if that too needs to be addressed.

We will continue to highlight and improve with Homeguards to inform of the various complaints from the residents about inattentive guards, sleeping guards, etc and will continue to monitor their performance. So all your feedback is important to highlight to Homeguards of the various issues. But overall, there has been marked improvement in the security of our neighborhood. I do feel a lot safer and sleep better. Never the less we should never let our guard down and must always be alert for strangers in our neighborhood. Bad elements will find ways to penetrate any security schemes. Its our duty to look after ourselves, our loved ones and our properties. Having guards 24/7 is only a deterrent and not a 100% fool proof system.

We have applied to TNB for electrical supply to the guard house on road 35. Once that is approved, we plan to install boomgates there. As for road 31 where the detractors lives, we have to be cautious as last I heard they have consulted lawyers to try and stop our security scheme near to their houses. So far I've not received any notices yet. Once we are more certain that things have cooled down, then we will look into boomgates there.

Attach is an article in today's Star Metro's newspaper on DBKL demolishing boomgates in 4 housing areas. I hope MBPJ will not do that in PJ.

Meanwhile, we are thinking of closing entrance on road 31 from 12midnight till 6am daily. That means only entrance/exit during that 6 hours will be from road 35. That will tighten the security further at night. A guard will still be stationed at road 31 to monitor the situation. If you think its a bad idea, let me know. As for daytime, the guards and all of us have to be alert for potential intruders. Don't take our security for granted.

We will continue to improvise as best we can and improve as we go along so please have patience and help us by giving feedback. All feedbacks are welcomed. Thank you to all who have been giving us constant feedback. Do keep them coming.

Before I sign off, the security committee (kudos to them who have worked so hard for everyone!) and from Candy & I would like to take this opportunity to wish everyone a Very Merry Christmas and Happy New Year! Here's hoping 2009 will be a Prosperous, Healthy and Safe one for All.

Tuesday, December 9, 2008

Security Update (4 Dec 2008)

Todate, we've got 430 residents who have signed and paid up the RM150. Thank you very much for your support. However for this security scheme to be financially viable and for us make it successful long term, we will need the support of at least 500 paying residents every quarter. So we are still short of our target. For those of you who have not pay up yet, please do your part by dropping your check (Attn: "Sri Lara Joint Security Services Sdn Bhd") and duly filled form to my house (143, Jalan SS22/27). Or you can also drop it to any of the guard post. They have been informed to pass all checks to me. Over this weekend the committee will also be calling up the people to encourage those who have not signed up to do so. So please extend your cooperation to them.

I trust that you've all been keeping an eye on the security guards each time you drive in and out of our zone. If you see anything untoward like them sleeping or not stopping motorbikes, lorries, vans, please report them to me and I will forward it to Homeguards. It's best to set them straight on our expectations now than to let them form bad habits.

The car stickers have just been delivered to my house today. We will sort it out and will be sending out the 2 FOC ones to you first. When you receive it, you will find a form for you to fill up for all the other stickers that you'd like to purchase. Please indicate on the form which are the RM2 stickers for you/family cars (that's parked daily in your house) or RM5 stickers for all others regular visitors to your home (e.g. relatives, friends, guests, customers, etc). Then drop the form back into my house's mail box together with the check for the total cost of stickers you are purchasing (Atth: "DJROA") or if you prefer you can also put the cash in the envelope together with the form and drop in my mailbox. Alternatively you can drop it off at either of the guard post and tell them to deliver it to my house. If you are paying cash, please do not pass that to the guards as we will not be responsible for missing cash.

The DJROA Security gate tag will be ready tomorrow. So over the weekend, the guards will be going around to put it up on the houses which have paid up the RM150. So from here you will know which of your neighbors have not joined. I appeal to you to please encourage them to sign up as this security scheme benefits everyone in this zone.

On incidences, last Sunday our Homeguards guard (Mr Kartan) stopped a teenage maid from running away at 7.00am. Congratulations to him! She was stopped and questioned at guard post #2. Had the drums not been there, she could have walked right through to the main road. The house she works for is on Jalan SS22/44. The guards informed the owner who came and pick her back to the house.

Two days ago at 5.30am, the regular vegetable man to our zone Ah Heng (guy who also goes around SS22 in his van) was attacked and robbed by a gang of 10 Mat Rempits on 5 motorbikes near the YuYi restaurant (next to Petronas). Seemed the YuYi boss heard the commotion and came down to help but ended up as a victim too. They were both robbed and injured. This happened just outside of our neighborhood, nearest to road SS22/31 where our guard post #1 is located, and also where the detractors who wants to stop our security scheme lives. If we did not have the security guards on duty 24/7, these Mat Rempits could just as easily come into our neighborhood and cause trouble.

So again, I believe this 24/7 security scheme is already showing its benefits to us by keeping bad elements out. Rest assured that we will continue to find ways to improve on the security scheme. Whatever inputs you have, please feel free to direct it to us. Have a great weekend.

Security Update (28 Nov 2008)

I'm sure by now all of you would have noticed that Homeguards have started the trial run of their security scheme. There's still many kinks to be worked out so please bear with us. The DJROA security patrol by the other security firm (Wahab) will be terminated by 30th Nov. Homeguards will take over 24/7 as of 1st Dec 2008.

We have also received feedback from some of you on improvements. Thank you for your feedback and suggestions. Please continue to send it to me and I will forward your comments to Homeguards. They are preparing a feedback form which I will forward to all of you once it is ready. That will document down all the areas of improvements that you see.

We have instructed Homeguards that their guards must stop all motorbikes and lorries/vans going in to our zone and take down the riders particulars (I/C or driver's licence) and address that they are going to. This will hopefully reduce the snatch thieves from coming into our zone. We have ordered a guard house cabin to be installed at road SS22/35. It should be there within the next week or so. We will write to TNB to apply for electricity cable to be connected to the guardhouse so that we can install the electronic boomgates in the near future.

The drums blocking up road 33 will very soon be painted red and white. It will be filled with water to make it heavy thus difficult to move aside. We will be lighting up the two guard post. The two residents living nearest to the guard post have kindly agreed to let us temporary tap electricity from their house. All the residents support and cooperation in these matters are very much appreciated.

Home guards have now registered a dedicate mobile number for you to call in case of emergency. The Damansara Jaya Homeguards emergency number to call is +6016 284 8798. Please key this into your mobile. This mobile phone will be held by the supervisor on duty and passed on to the next shift's supervisor. So if I were you, this is the 1st number I will call in case of emergency.

If any incidents (big or small) do happen to you or you see happen in our zone, please report it immediately to the Call Center. It will be recorded down and we will use that to find ways to further improve on our security scheme. Please realize that security is everybody's business. And by having guards 24/7 at two post does NOT guarantee that incidences will never happen. It can and probably will still happen but hopefully much reduced. The guards are merely a deterrent. Please do not blame or threaten to sue Homeguards or DJROA should any untoward thing still happen. You will still need to take all the precautions to secure and protect your properties and families. For your information, even with Homeguards now in place, I am proceeding with installing CCTV and further upgrading my house alarm system. I seriously believe that there can never be sufficient security. So please let's all take extra care always.

As for the detractors living in the first two houses of road 31, we have already got a ear full from the first house since the guard post went up on Tuesday, including us being called Communist! We think they will find ways to try and sabotage our plans. So we need to thread carefully. It's very unfortunate that we have such people living among us. They are still not willing to discuss a compromise with us. All they want is for us to stop implementing any forms of security in front of their house. We'll take one step at a time to deal with them. What I'd like to ask from the rest of you supporters is if any of you know them well enough, help us convince them that what we are doing is for the good of the whole neighborhood. We would like to work with them to find an amicable compromise to our security scheme. We understand their concerns. But we'd also like them to understand our need for a better security. We are willing to discuss it with them constructively and maturely. So I appeal to anyone who can help to please come forward.

As of today, we have 370+ residents that have paid up. Thank you to all those who have paid up. Your support is very much appreciated and I hope your support will be long term. We will make sure that Homeguards do a good job so that we will all be pleased with the results and continue to support this scheme. We are still short of our collection target as there was 573 residents said they will support this security scheme. Now that everyone can see that we are serious about starting this security scheme, I hope the rest of those who have not paid up will now voluntarily pay the RM150 membership fee for each quarter. Homeguards are continuing to go around to campaign for people to sign up. This weekend, the committee will once again go to the houses who have not paid up to encourage them to sign up. We truly need your support for this to succeed. So please extend your full cooperation to the people who are making the effort to go around campaigning.

On the car stickers, we have decided that we will give 2 stickers FOC to each household supporting us. Non supporters will NOT be given nor sold stickers. If you want to buy extra for your other cars (i.e. which is parked in your driveway daily), the cost will be RM2 each. If you want to buy for your regular visitors (mom, dad, brothers, sisters, uncles and aunts, friends, regular guests, business associates, customers, etc), the cost is RM5 ea. We are charging more as this is a way for our zone to make a little bit of money to help defray the infrastructure cost. We seek your understanding and of course we trust your honesty to declare which type of stickers you are purchasing. You can pay by check to "DJROA" for the stickers.

The car stickers will be controlled and your car registration will be pre-written on it. It will be the first two numbers that is written on the form that you have filled up. If you want to purchase extra, please inform Candy Lim by return mail. Please bear with us as it will take time to get this organized. We hope to get the stickers ready before end of next week.

We welcome all constructive comments and feedback as to how we can further improve on our security. So please send them to me. Please have patience and bear with us as we try to find the best solutions for our security scheme. Remember, we can't function without your support, especially monetary support! Have a great weekend.